Horrible customer support and rude staff
Ordered a few times for my dad from this place and the guy that answered the phone the last time was extremely rude and hung up on me while trying to find my account info. After I called back and gave my payment info he then proceeded to cancel the order without informing me. This is life saving medication and it’s amazing to me now such a rude person is left to answer the phones. DO NOT order from them
By John H.
Response from Discount Meds of Canada· Mar 15, 2026
Your payment was declined two times and you failed to reply to our messages about it being declined so we had no choice but to cancel your order. If we were 'rude' to you it is because you made it a point to be as difficult and obnoxious as possible to the people who were trying to help you. Next time don't act so entitled and just use a credit card that isn't stolen.