DiscountMags.comReviews of discountmags.com

Response from DiscountMags.com· Oct 24, 2026

Thank you for letting us know, and we're sorry the gift checkout made this harder than it should be. Because this subscription includes the digital edition, the gift's address also asks for an email, which is used for access to the digital edition. If you'd like that to be your own email instead, or anything else about your gift isn't right, please contact us and we'll take care of it. We hope your gift brings lots of enjoyment!

Response from DiscountMags.com· Oct 20, 2026

Thank you for your feedback, and we're sorry checkout was frustrating. Promotional prices can expire, and when one ends, the cart shows our regular price. We would never bait and switch a customer. We've reached out to you by email to explain what happened, and if there's anything else we can do, please contact us anytime.

Response from DiscountMags.com· Oct 6, 2026

We are so terribly sorry for your issues. We looked into it and you're not seeing your orders because you have a different email address. We have contacted you at your new email address and let you know what your old email account address is so you can login with that.

Response from DiscountMags.com· Jul 27, 2026

Dear Lorraine, We have requested more info such as: email address, phone number, and order details to assist. Can you send us the name and email address (or mailing address) you used for your subscription? We'll look into what's happened with your delivery.

Response from DiscountMags.com· Oct 7, 2026

We are glad that we helped you resolve the issue.

Response from DiscountMags.com· Feb 29, 2024

Hello Susan, Just wanted to follow up on your recent review and see if I can assist in any way and make another happy customer. I apologize if during the ordering process information was unclear. I was able to locate your order. I am seeing that the order was originally placed under your name. I am also seeing that you have been in touch with our customer service team. It looks like you wanted to renew your husbands subscription. At times, if the name and address do not exactly match the order on file with the publisher, it causes a new account to be created and duplicate issues to be delivered. I see that our customer service team has informed you already that they have sent a request to the publisher to combine the accounts. This will not result in a shortened subscription. You may receive 1 more duplicate, but after that you should only receive one issue per month. If there is anything else we can do for you, or if you need more information, please let us know. At DiscountMags, we pride ourselves on providing top quality customer service. As a small business, we are heavily impacted by both positive and negative reviews. If you would be so kind as to take the time, if necessary, to amend your review to accurately reflect our service, we would greatly appreciate it. If you have any further questions you can always email us or contact us at our customer service line, 1-800-673-8181. Have a wonderful day, Quinn

Response from DiscountMags.com· Oct 10, 2026

Judy, we're sorry, both for the trouble changing the name on your subscription and for never answering you here. Sending you to the publisher wasn't right: fixing it was our job. If anything on your subscriptions still isn't right, email [email protected] and we'll take care of it ourselves.

Response from DiscountMags.com· Mar 5, 2024

Hello, I apologize if information was unclear during the ordering process. You can easily disable our DiscountLock feature by either logging into our website and disabling there, or by contacting us via email or phone, where we will happily do it for you. If you have any further questions, you can contact us at [email protected], or on our customer service line at 1-800-673-8187. Have a wonderful day, Andrew