Discount Mags does not forget about…
Discount Mags does not forget about you. If you have an issue, you don't have to hound them. They follow-up and resolve your issues. I'm transferring all my sub's to DM. Hank
By Hank W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
534 reviews
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DiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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Discount Mags does not forget about you. If you have an issue, you don't have to hound them. They follow-up and resolve your issues. I'm transferring all my sub's to DM. Hank
By Hank W.
I wish more companies as such good service where they put the customer first and do whatever it takes to take care of any issues. You can be sure they'll take care of you
By Chauncey
Being in the wine business i need to stay up to date but im old fashioned so i prefer magazines. DM has a good selection and the service has been kind to me.
By Alfonzo S.
Just got off the phone with Andrew who I believe is the manager. Had a problem with a digital magazine but it turned out to be my mistake. Overall prompt and good service.
By Bob P.
I've been using DiscountMags.com for a few years to purchase my magazine subscriptions and they have been really easy to work with. I get everything on time and they even made it easy for me to cancel a subscription. I would recommend them for anyone.
By BTLibrary F.
I had a charge and no longer wanted to renew it was very easy to request a refund and was done without issue
By Kim D.
Best support I've ever received anywhere, yes that is the best anywhere! Many emails back and forth but support stuck with me till the job was done and all problems taken care of. Super Job. Walter in CT
By Walter in C.
Great customer service, attentive, efficient, and gets back to you as soon as possible.
By Nicolle