Tony was terrific representative
Tony was terrific representative! He was able to answer my questions and expedite fixing my problem. As a customer I appreciate having helpful customer service reps!
By Karin B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
534 reviews
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DiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 405 reviews with 5 stars · Clear filters
Tony was terrific representative! He was able to answer my questions and expedite fixing my problem. As a customer I appreciate having helpful customer service reps!
By Karin B.
Informed discount mags of wrong address and they immediately addressed the issue
By Sharon
They get back to me ASAP=FAST and have given me excellent customer service; solving issues etc.. GREAT company to get your well-priced mags from!! Highly recommended by me!
By Ya Y.
I had to cancel a Christmas gift I bought for someone that recently passed away. I didn’t expect a refund, but I got one and their responses to my problem was very fast and helpful!
By Jill R.
I had a question about an early renewal notice for one of my subscriptions. Customer Care got right back to me, explained how they renew early to prevent lapse in service. I appreciate the fast response and clear answer.
By jbiker
Quick response time.
By Hillbilly H.
One of the few companies offering top service. They worked on a duplicate subscription issue for me. Took several months but they never gave up until a good outcome. I’ll always buy my magazines here. And amazing prices.
By Robert
Response from DiscountMags.com· Nov 22, 2022
Thank you for your support and understanding! Many magazine industry issues do take time to resolve but we stay on top of until its done. We appreciate you.
i have been using this company for years. they always have the best prices , even after i do my research. plus, they have a great response with problems . the customer service dept .is one of the best.
By michael