Buyer Beware
Buyer Beware - please make sure you read the refund policy before purchasing. If your magazine goes out of business, Discount Mags will NOT refund your money. While they state "Our #1 priority is ensuring all our customers have a positive experience with us"... Apparently that is not the case as the refunded amount was less than $35.00 - and that seems to be worth losing a customer over
By Susan P.
Response from DiscountMags.com· Jun 13, 2025
Hello Susan, we sincerely apologize for any inconvenience you encountered ordering through our website. While our refund policy does not cover a magazine that stops publishing more than 6 months after the order, we refund any order for an unsatisfied customer within 6 months of placing it. Publishers often change how often a magazine is published without notice. We do love our customers and do our best to give them a positive experience, and although your purchase was over a year old and outside our refund policy, we offered a gift certificate equal to the remaining time on your subscription. We apologize if this wasn't enough. If you need anything else, please contact us at [email protected] or our customer service line at 1-800-673-8187, and we will be happy to help. Have a wonderful day!