Latasha and Tony were very professional…
Latasha and Tony were very professional and accommodating. It was a pleasure dealing with them both.
By Jeannie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
534 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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Latasha and Tony were very professional and accommodating. It was a pleasure dealing with them both.
By Jeannie
Great customer call agent very helpful and understanding. Recd a call back sooner than expected.
By lwatson.LWgmail.com
I was having trouble accessing the "Magzter" sub-site of DiscountMags, so I sent an email to the DiscountMags Help staff. They responded quickly with detailed directions on how to get where I needed to be, along with picture snapshots which helped tremendously. They even re-sent the Introductory email with the log-in information, and I was able to get in and access everything very easily! So thankful for their Customer Service staff!!!
By Melody Y.
Tony called me back right away and made adjustments Thank you
By Charry
Tony was extremely helpful in a correcting a mistake I made with an order. He quickly understood the problem, offered solutions and made the necessary corrections for me. He and your company are a pleasure to deal with.
By Jeffrey T.
I've contacted DMags about various things. The latest about a renewal. Tony responded..it does take awhile and they tell you that! But they do everything to help with any problem or issue you might have. Most problems come from the magazines themselves...not from DMags. They truly are there to help. This is such a great place to get your magazines from...super prices! I have used them for several years and can't brag enough about the service.
By Jan
Tony took my self-made confusing mess and figured out everything at warp speed. I had many questions and he gave speedy, informative answers. I'd been trying to straighten it out over several days and he took care of it in a matter of minutes. Good job!!
By Consumer
The situation with my account, involving credits, cancellations and duplicate orders was a bit complicated. The agent understood my concerns and was courteous and professional throughout. All my concerned were adressed.
By Robert