Upon receipt, check your lenses immediately.
I ordered 3 pairs of RGP lenses. All 3 right lenses were perfect. All 3 left lenses were off-prescription by about 0.75 diopters. Their e-mailed response: "We suggest you contact your eye doctor to make any of the necessary adjustments." Their mistake cost me $90 (with their 15% discount). ----------------- Update - 3 weeks later: After a round of complaints, DiscountContacts replaced the three bad lenses in the above order in large part because it was a duplicate of an order I had made back in the fall. All 6 lenses in that previous order were perfect! A couple days after receiving the faulty order (decribed above), I discovered that all the left lenses had been cut to the prescription for my right eye; I had 6 lenses that were all the same prescription. The machines used to cut GP lenses are now incredibly accurate. In this case, someone cutting the lenses was obviously asleep.
By William B.



