Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Medication recieved fast for a transfer! I'm glad I made to switch from Walgreens!
By Karrie
Response from DiRx· Jun 8, 2022
Thanks for your comments, Karrie! We really appreciate that you took the time to recognize our efforts. Have a great day! --Your friends at DiRx
Excellent service. Fair prices and two day delivery.
By Patricia P.
Response from DiRx· Jun 8, 2022
Thanks, Patricia. We really appreciate the feedback and hope to keep things fast and easy! Have a great day! --Your friends at DiRx
I got a one month supply but it looks like I wad charged for a 3 month supply because the prescription was a one month with 2 refills. Lack of communication.
By Michael E.
Response from DiRx· Jun 8, 2022
Hi Michael. I reviewed your order and it looks like we had to adjust (lower) the quantity because your doctor sent a prescription with different dispensing instructions. If you like, please contact our Pharmacy Team at 877-367-3479 Option #2 for more information. Be well! -your Friends at DiRx
It was an easy transition from Optumrx. The cost is less and my prescription was transferred smoothly. I am impressed with your customer service representative and the easy sign-up process.
By J S.
Response from DiRx· Jun 7, 2022
Thank you for your comments. We have spent a lot of time trying to ensure a customer-friendly process. We're glad that you are pleased with the services. Be well!
So far so good. Took a little while to get the prescription transferred from my former pharmacy but otherwise it was easy and quick.
By Collin M.
Response from DiRx· Jun 7, 2022
Hi Collin. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx
I have been very happy that I discovered DiRx. The lower cost for my Duloxetine has saved my marriage. The very high cost getting this prescription through my part d insurance, caused all sorts of issues every month. Now there are no issues for three of my prescriptions. Customer Service is and has always been great. I don't mind calling if I have a question about prescriptions. I am very happy right now. Thank you, Sherry Malone
By Sherry M.
Response from DiRx· Jun 6, 2022
Sherry, thank you so much for your feedback! We love to learn that our service was great for you & prices were helpful to your well being. Be well! - Your friends at DiRx
Excellent service! Thank you
By Deborah T.
Response from DiRx· Jun 6, 2022
Thank you, Deborah. We appreciate the feedback and your trust. Be well! -your Friends at DiRx
Your prices for high-priced medications such as Tikosyn are phenomenal. I was able to save hundreds of dollars for a 90 day supply. The other drugs I take are about the same as what I currently pay using my insurance. I can't say enough about your customer service and response times. You've made me a convert!
By Gwen F.
Response from DiRx· Jun 6, 2022
Gwen, thank you so much for your feedback! We love to learn that our service was great for you & prices were helpful to your well being. Be well! - Your friends at DiRx
