Great price
Good service. Only place I could find my RX for a reasonable price
By AMELIA J.
Response from DiRx· Aug 10, 2022
Thank you for your feedback, Amelia! We really appreciate it. Have a wonderful day! --Your friends at DiRx
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Good service. Only place I could find my RX for a reasonable price
By AMELIA J.
Response from DiRx· Aug 10, 2022
Thank you for your feedback, Amelia! We really appreciate it. Have a wonderful day! --Your friends at DiRx
The process from ordering to receiving my order was over three weeks. My physician faxed the prescription at 9:13 a.m.on the Monday following the Friday I placed the order; however, 12 days later DiRx claimed they had not received it nor had they received a reply to their request. My dr did reply (a second time) and even sent another script for a third connection. I called again to check but was told still nothing received. I made numerous calls and finally someone, who told me there was no record, contacted the pharmacy who after investigating said, "Oh, yes, here it is." I like the convenience of receiving meds delivered to my mailbox, but I live within a mile of a CVS that would have filled my script the same day. Now I'm concerned my refill will also take weeks to arrive and include numerous calls by me as to how much longer must I wait. All good once my order arrived, but I wasn't prepared for the long wait and spending time making multiple calls to DiRx and my physician to get my prescription/medicine.
By Sherry R.
Response from DiRx· Aug 5, 2022
Thanks for your feedback, Sherry. We apologize for the inconvenience and the delay associated with delivery time. We are reviewing service levels and hope to demonstrate increased speed and efficiency in the future. We certainly hope that you give us another chance. -your Friends at DiRx
It was fast and done right. This is the best medicine service ever. It saved me money and had great customer service.
By Trinidad T.
Response from DiRx· Aug 5, 2022
Thanks, Trinidad. We really appreciate the feedback and hope to keep things fast and easy! Have a great day! --Your friends at DiRx
Ordered an RX for my dog via the vet. Best price here and all went well. Great customer service.
By Ann
Response from DiRx· Aug 5, 2022
Ann, thank you so much for your feedback! We love to learn that our service was great for you & prices were helpful to your well being. Be well! - Your friends at DiRx
Things started a little slow, but once we got things with customer service straightened out. Everything went smoothly.
By customer
Response from DiRx· Aug 5, 2022
Thanks for your comments. Things can get slowed down when obtaining your prescription. But thanks for hanging in there with us. We really appreciate that you took the time to recognize our efforts. Have a great day! --Your friends at DiRx
Great product. Great price.
By Lee
Response from DiRx· Aug 5, 2022
Thank you, lee. We appreciate your time and work diligently to provide rapid service. Thank you for your feedback!
So grateful to find DiRx! I saved about $80 on my prescription by paying cash to DiRx instead of going through my Part D plan. The process was simple. I requested the medication, and DiRx contacted my doctor for authorization. The order arrived two days before expected. I'm very happy. Thank you, DiRx!
By TinkerJoy
Response from DiRx· Aug 5, 2022
Thank you so much for your feedback! We love to learn that our service was great for you and that our prices were affordable . Be well! - Your friends at DiRx
I realize that DiRX had to get my prescription info from my physician, but I became a little concerned after not hearing anything about my order for 2 weeks. Once my order was shipped, everything was fast and smooth.
By Dianne M.
Response from DiRx· Aug 5, 2022
Thanks for your feedback, Diane. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx