Customer Service is great.
Customer service people were extremely nice, helpful, and quick.
By Brutus
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Customer service people were extremely nice, helpful, and quick.
By Brutus
you helped me out with shipping cost due to not getting order delivered intime for our vacation ...made a new order and shipped right away with standard shipping rate ...great client appreciation ...thank you
By gregory J.
Good support with knowledgeable staff
By anthony
This was an absolutely horrible experience. The customer service was awful. I waited three weeks for this prescription because the pharmacy where it was originally sent was not responding to your request to send it to you. But nobody from your company contacted me to tell me that. I could’ve gone to them fixed that immediately. Finally when I contacted you to see why I hadn’t got my prescription somebody said oh we forgot to go in to the order and request it again from the other pharmacy. That was ridiculous that was such poor service. I will not use your company again awful process!!
By Lavenia S.
Your company never filled my prescription or contacted me that there was any problem or reason
By JBjb
Once you received my script from my Dr, I got an email that my medicine was on the way. Thank you so much!
By Cathy C.
I was paying $75 for a 90 day supply before DiRX. Now I pay less than $20 for that same 90 day supply. In this day and time every dollar counts.
By Rebecca
I like the box inside the box and that all the drug information is included. I wish there was a way to return the inside box to you for reuse.
By Jackie
Response from DiRx· Nov 21, 2022
Thanks for your comments, Jackie! We really appreciate that you took the time to recognize our efforts of our packaging for your medications. No need to return them to us - they are recyclable! Be well --Your friends at DiRx