Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Good communication letting me know your trouble with my PCP Rx confirmation, and the quick shipping after I had to prod them into service.
By S H C.
Response from DiRx· Jan 18, 2023
Thank you for your feedback and your support. We appreciate you! Be well!
Great service and price.
By Tim
Response from DiRx· Jan 18, 2023
Thanks, Tim. We really appreciate the feedback. Our goal is to keep things fast, easy and affordable! Have a great day! --Your friends at DiRx
I'm a first time customer so didn't really know what to expect. Sent in my husband and my meds. Mine I had no trouble, but my husband's was a little confusing. My order was sent, then canceled. I ended up calling to find out what was going on. The lady was very nice and we got it straightened out. We shall see how my re order goes.
By Lisa M.
Response from DiRx· Jan 18, 2023
Thanks for your feedback, Lisa. We apologize for the inconvenience and the delay associated with your husband's order. We are reviewing service levels and hope to demonstrate increased speed and efficiency in the future. We certainly hope that you give us another chance. -your Friends at DiRx
Never received email confirmation that my order had been received. Suddenly weeks later I get it in the mail.
By Judy
Response from DiRx· Jan 18, 2023
Thanks for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. Additionally, we are adding notifications to keep informed of your order's journey. We certainly hope that you give us another chance. -your Friends at DiRx
Very professional and a quick response
By Bookworm
Response from DiRx· Jan 18, 2023
Thank you for your feedback and your support. We appreciate you! Be well!
Really impressed with this option for RX. It was less than half the cost from our RX coverage. Great customer service!
By ADM
Response from DiRx· Jan 18, 2023
Thank you! Your feedback is appreciated. We look forward to a long partnership. -your Friends at DiRx
Once we got past the middle initial issue on my prescription everything was great. Also wonderful to call and get someone who spoke English, not some call center half way across the world.
By Bud K.
Response from DiRx· Jan 18, 2023
Thanks for your comments, Bud! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
The service by its people was excellent. A really positive experience.
By Frank M.
Response from DiRx· Jan 18, 2023
Thank you for your feedback, Frank. We are very proud of our Customer Care team. Thank you for recognizing their efforts. Be well! -Brian from DiRx
