Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
The folks at DirX make every transaction easy. Thanks for your help with my prescription.
By Bill
Response from DiRx· Feb 28, 2023
Bill, thank you! We appreciate the feedback and your trust. Be well! -your Friends at DiRx
There were no problems with my order. I received it quicker than I expected and I thank you for making it easy to place an order and for quick delivery.
By Wilma H.
Response from DiRx· Feb 28, 2023
Wilma, thank you! We appreciate the feedback and your trust. Be well! -your Friends at DiRx
Received on date as promised. The price was amazing.
By Sylvia D.
Response from DiRx· Feb 28, 2023
Sylvia, thank you! We appreciate the feedback and your trust. Be well! -your Friends at DiRx
Great job ! Received all my meds at a very good response time. This was my first time using DIRx. I was impressed. Hoping our future is bright together.
By James B.
Response from DiRx· Feb 28, 2023
Thank you for your feedback and your support. We appreciate you! Be well!
Got my medication at a short time and a good price
By Devin R.
Response from DiRx· Feb 28, 2023
Devin, thank you! We appreciate the feedback and your trust. Be well! -your Friends at DiRx
Excellent live available professional awesome customer service - everyone and especially “Gris” and “Jennifer”!!! This is the single most important reason I will always use your pharmacy!!!! Nothing better than real help
By Joy C S.
Response from DiRx· Feb 28, 2023
Thank you for your feedback, Joy. We take pride in the efforts of our Customer Care team. Thank you for recognizing their efforts. Be well! -Brian from DiRx
I was surprised and disappointed to find that DirX charged my credit card prior to shipping my prescription. This wasn't mentioned during the registration process.
By Jeff B.
Response from DiRx· Feb 28, 2023
Hi Jeff. At DiRx, we place a hold for the order amount when the order is placed. however, we do not charge the card until the order has been fulfilled and is ready for shipment. Please feel free to contact one of our Care agents for more info. Be well!
I was pleasantly surprised how easy this company is to deal with! The phone customer service was great at answering all of my questions and making sure my order was received. I did the yearly plan and I’m saving so much money! The order came quickly and was nicely packaged and love the auto refill option!
By Brenna
Response from DiRx· Feb 28, 2023
Thank you for your feedback, Brenna. We take pride in the efforts of our Customer Care team. Thank you for recognizing their efforts. Be well! -Brian from DiRx
