Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Excellent customer service and very competitive prices. Fast delivery
By Joe D.
Response from DiRx· Feb 23, 2024
Hello Joe, Thank you! We aim to offer convenience and affordability. We appreciate your positive feedback and support! Be well! -Your friends at DiRx.
This medication was on back order and It took 6 weeks until you had it in stock. On Dec. 27 I was sent a shipping email. It took until Jan 5. to receive it. I have had to renew this RX at full price 2 weeks ago at local pharmacy. This is scary that it took so long to get to me. I would be reluctant to use you again.
By Francene S.
The service was terrible, there were no contact between your customer service and your customer due to your unprofessional services. I will never use your services again .!!!!
By Lana V.
Response from DiRx· Jan 16, 2024
Thanks for your feedback, Lana. We apologize for the inconvenience and the delay associated with the product availability and shortages. Additionally, we have recently moved to a new and larger facility to help support our efforts as we grow. We apologize for any delays or inconvenience. And, we hope that you give us another chance. -your Friends at DiRx
Great communication, fast delivery, meds delivered to your doorstep.
By Luann
Response from DiRx· Feb 23, 2024
Hello Luann, Thank you for your kind words! We strive to provide excellent service at all times. Be well! -Your friends at DiRx.
Everything is taken care of for me. It’s simple, fast and convenient
By Joseph Galica J.
Response from DiRx· Feb 23, 2024
Hello Joseph, Thank you for your kind words! We strive to provide excellent service at all times. Be well! -Your friends at DiRx.
The ordering was easy and I received it in a timely manner.
By GENeral
Response from DiRx· Feb 23, 2024
Hello, Thank you for your kind words! We strive to provide excellent service at all times. Be well! -Your friends at DiRx.
It took 3 weeks to get my prescription delivered. When I first checked why I had not received it, I was told they were out of stock. However, nobody let me know that. I had to get my doctor to write a new prescription to a local pharmacy because I was running out. A total of 3 weeks later I did receive the medication I have to take daily.
By Cheryl
Response from DiRx· Jan 16, 2024
Thanks for your feedback, Cheryl. We apologize for the inconvenience and the delay associated with the product availability and shortages. Additionally, we have recently moved to a new and larger facility to help support our efforts as we grow. We apologize for any delays or inconvenience. And, we hope that you give us another chance. -your Friends at DiRx
Considering that your pharmacy is one of the smaller ones that get meds a little later than the larger companies, you did great! I will continue to use your mail order. Thank you for keeping the prices low!
By Rebecca
Response from DiRx· Feb 23, 2024
Hello Rebecca, Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future. Be well! -Your friends at DiRx.
