Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,918 reviews
DiRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Excellent customer service, so easy to order prescription.
By Susan S.
Response from DiRx· Mar 29, 2023
Thank you for your comments, Susan. We have spent a lot of time trying to ensure a customer-friendly process. We're glad that you are pleased with the services. Be well! The DiRx Team
great service and price
By Angelo J.
Response from DiRx· Mar 29, 2023
Thanks for your feedback, Angelo! We really appreciate that you took the time to recognize our efforts! --Your friends at DiRx
Prompt shipping. Good experience
By JAMES R.
Response from DiRx· Mar 29, 2023
ThanksJames. We really appreciate the feedback and hope to keep things fast and easy! Have a great day! --Your friends at DiRx
Took well over a week to get my RX. Should have been advised of probable delivery time. 3/27/23
By WILLIAM K.
Response from DiRx· Mar 29, 2023
Hi William. The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!
A great price. It took a while to be delivered or I would give 5 stars
By charles C.
Response from DiRx· Mar 31, 2023
Thanks for your comments, Charles! We really appreciate that you took the time to leave us feedback! Be well! --Your friends at DiRx
Medicines are less expensive without insurance, I recommend using dirx
By Dale G.
Response from DiRx· Mar 29, 2023
Thanks for your comments, Dale! Our goal is to keep things fast, easy and affordable! Be well! --Your friends at DiRx
I found the complete process to be quite simple and easy.
By Kenneth H.
Response from DiRx· Mar 29, 2023
Thanks for your comments, Kenneth! We are glad we made the process easy to purchase with us--Your friends at DiRx
The process was easy and convenient! And then shipped to me with the hassle of going to the Pharmacy! No issues and great experience overall!
By Robert V.
Response from DiRx· Mar 30, 2023
Robert, we have spent a lot of time trying to ensure a customer-friendly process. We're glad that you are pleased with our service. Be well! -your Friends at DiRx
