Kyle Hauser was great!
The tech who came out was awesome and explain everything with great detail.
By Renechia K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
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Directvdeals is listed under Media & Information.
Directvdeals (directvdeals.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
778 approved reviews, newest moderated first
The tech who came out was awesome and explain everything with great detail.
By Renechia K.
installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.
By debra
Operator was very knowledgeable & also loved all the perks for being a first time subscriber.
By Victor N.
The person I talked to was very friendly and made it clear what I was getting
By Saul
Great service during install. The tech kept me well informed of all changes and service. Also listened to my concerns.
By Jaosn L.
I had called around to other companies and it was so pleasant to speak to Direct TVs customer service. They gave us Free HD installation for up to 4 units, are coming out promptly and giving us our first month Free! Plus their prices were a little cheaper than competitor companies!
By Nicole S.
I have had Direct since 11/23, it snowed yesterday & I have no channels due to error 771. I called Direct, got transferred to tech support & was on a very long hold, so I hung up. Today we have no snow coming down & I still have no tv. I specifically asked the rep when I ordered direct, when it storms (snow or rain) will my tv go out, he said no because we have more satillites. Well, he lied just to get the sale, I am extremely unhappy thus far and I am sure I will be cancelling Direct in the very near future.
By Dee C.
The sales rep was great ,customer service was great . I was with twc ,they have no customer service . I will tell everybody about direct tv
By Terry M.