Great Experience
Very informative, polite and helpful in obtaining the service best suited to my needs and accomplishing the goal my goal of ultimate savings from my current provider.
By Ed
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
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Directvdeals is listed under Media & Information.
Directvdeals (directvdeals.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
778 approved reviews, newest moderated first
Very informative, polite and helpful in obtaining the service best suited to my needs and accomplishing the goal my goal of ultimate savings from my current provider.
By Ed
Everyone was absolutely wonderful. The salesman was helpful and did a great job. The installers had to come out twice - not their fault. The training for your salespeople is greatly lacking in knowledge of installation. He NEVER mentioned THE $99.00 BOX we had to buy to make it all work. He did not know you can't put "ultra K' equip on a non ultra K tv. So he made promises that were NOT kept!!!! We are "out" the $99.00. Hopefully the $200.00 gift card was not a mistake. All of this would be enough to walk away and quit DirectTV except we LOVE your TV service-you have all others beat by a mile!!
By Mary Jane E.
Very down to earth and polite, our sales rep took time to explain everything and listened very closely to my question and concerns and answering everything.. Again made me feel like i was talking to my neighbor
By Dwight H.
I spoke with the nicest most helpful representative - she did not make me feel stupid when I asked a million questions. She did not rush me and was very thorough . It was not my intention to sign up for service yesterday but because of her I did!
By Jen A.
The process of beginning a bundle package required many levels of disclosures and reviews of various options. The representative was very friendly and handled questions responsibly. The time required was extensive, but we negotiated the best package for our home needs.
By Joan and her son D.
Fast friendly customer sercice
By Amanda C.
She was very helpful and informational really polite and nice took time to answer my questions and help me in anyway
By Vincent H.
Super fast installation appointment. Great picture with hundreds of channels. Friendly customer service. Goodbye Cable!!!
By Peggy S.