Direct LiquidationReviews of directliquidation.com

We purchased several boxes worth several hundred dollars from the Detroit Pallet Liquidation warehouse. We were so excited to open these and oh what a disappointment. The boxes contained nothing but garbage, empty boxes with no merchandise inside. Long story short, we threw away 99% of the contents of these boxes. Will NEVER purchase from them again.

This is a scam. I lost nearly $2000 on purchase of the pallet with "shipping and handling" of $79 then after purchase a $500 insurance followed by $700 shipping and handling. Both were to be refunded once the pallet was received. No pallet, not refund nothing. Scam.

They are complete and absolute frauds. They hide behind there “As Is” and deliver pallets that are completely inconsistent with the manifest. Pallets come 10-20% accurate compared to the manifests they provided. This is fraud on a large scale and should be referred to the federal government.

Direct Liquidation has become a complete waste of time and money. The quality of their pallets keeps getting worse and worse. It feels like they are cherry-picking all the good and valuable items before selling the leftovers to customers. They already operate or supply multiple refurbished/resale companies selling on eBay and Walmart, such as VIP Outlet and GoWholesale. It strongly appears that the best products are separated first for those sales channels, while buyers of liquidation pallets are left with broken, heavily used, incomplete, or worthless items. Many pallets are advertised as “customer returns,” but in reality, it seems they are also mixing in returns from their own resale channels — meaning some items are essentially “double returns.” Products often arrive excessively used, damaged beyond repair, missing parts, or clearly meant for the garbage. We have even seen random office-use leftovers and junk-level items included in pallets. It honestly feels like they are using liquidation buyers as a paid dumpster service instead of providing fair-value merchandise. Years ago, pallets had decent recovery value. Now, too many loads are packed with trash, unusable products, and items that should never have been resold. Buyers should be extremely cautious.

Absolute terrible terrible company / customer service / entire thing is terrible. Do not buy unless you want a headache of an experience and they take zero accountability I've been buying liquidation for over 5 years and this is the worst company I've ever dealt with

Henley sent me an email for 4 truckload of AC units.I paid the invoice with the quickness. I got the first load and it was all Christmas tree's and Halloween decorations. A waste of money. Then the second one came another truckload full of Christmas trees. I sent a video and refused the truck. Now fighting to get my money back on 4 loads. Henely wont answer the phone they lie and sell you Bullshit. Buyer beware DONT BUY!!!!!!

Said I need a "dock high truck" to pick up my order (it didn't say that when I made the bid), so instead of paying $100 or so in gas, I had to pay $700 to have it delivered. When the 3 pallets got here, NONE OF THEM MATCHED THE MANIFEST! They will not make this right. I will never buy from this company again, and you shouldn't either.

I bought 3 pallets, 2 of air conditioners and one of humidifiers/dehumidifiers. First, they don't disclose that you need a "Dock-high" truck to pick up your pallets, so instead of spending $150 in gas to make the 4 hour drive, I had to pay over $700 to have it shipped to me (and it took 2 weeks to get here). Second, NONE OF THE PALLETS WERE CORRECT. Two of them had a wrong item, but the worst was the third, which was missing an expensive air conditioner. I'll be lucky to break even.