Great service and follow up
Great service and follow up. I feel very happy with my purchase.
By Alan D.
Response from Direct Hearing· Aug 5, 2024
Thank you Alan!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 885 reviews with 5 stars · Clear filters
Great service and follow up. I feel very happy with my purchase.
By Alan D.
Response from Direct Hearing· Aug 5, 2024
Thank you Alan!
I was able to get top of the line Phonak hearing aids for an incredibly low price. My interactions with the sales staff and support staff were excellent. The support staff was able to link to my hearing aids on the phone using the Phonak app allowing them to administer a high quality hearing test and program my new hearing aids according to the test.
By George K.
Response from Direct Hearing· Aug 5, 2024
Thank you George!
All went well.
By Jerry K.
Response from Direct Hearing· Aug 5, 2024
Thank you Jerry!
Price was significantly better than quoted by audiologist and customer service rep was knowledgeable and helpful. Was worried that it was too good to be true, but aids arrived today and so far so good.
By Michael
Response from Direct Hearing· Aug 5, 2024
Thank you Michael!
Great Technical Advice! The technicians were helpful in getting me the best sound possible. Very attentive to my needs especially regarding guitar playing and listening to music. Thank you!!
By Steve S.
Response from Direct Hearing· Aug 5, 2024
Thank you Steve!
Customer service has been good. Not always super easy to get in touch with the first try but they tend to be helpful, knowledgeable, and quick to ship.
By no N.
Response from Direct Hearing· Aug 5, 2024
Thank you!
Found my options gave me terms and made everything simple smooth transaction all the way A+
By Connie S.
Response from Direct Hearing· Aug 5, 2024
Thank you Connie!
Immediate answer to questions and fast turn around for replacement parts.
By TL
Response from Direct Hearing· Aug 5, 2024
Thank you!