Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,121 reviews
Direct HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 885 reviews with 5 stars · Clear filters
Nathan was an excellent technician.
By John
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear that Nathan provided excellent service. We truly appreciate you taking the time to share your experience.
Great product and service
By Matthew T.
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear you’re happy with both the product and our service. We truly appreciate your support.
Excellent customer service. Very knowledgeable.
By David and A.
Response from Direct Hearing· Jan 12, 2026
Thank you for your kind feedback! We’re glad to hear you found our customer service excellent and our team very knowledgeable. We truly appreciate your support and are always here to help.
Great staff
By ROBERT T.
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear you had a great experience with our staff. We appreciate your support.
Service is great. When I call for service on my hearing aids they are thier to help.
By Russell S.
Response from Direct Hearing· Jan 12, 2026
Thank you for your kind review! We’re glad to hear that our service has been great and that our team is always there to help when you call. We truly appreciate your trust and support.
Responsive technical support.
By David B.
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear you found our technical support responsive. We appreciate your feedback and are always here to help.
Fast service
By Richard L.
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear you received fast service. We appreciate your support and are always here if you need anything.
Fewer than 2 weeks to fix my hearing aid! So efficient.
By David K W.
Response from Direct Hearing· Jan 12, 2026
Thank you for your review! We’re glad to hear your hearing aid was repaired so efficiently and within a quick timeframe. We truly appreciate your feedback and are always here if you need anything.
