Always couteous and helpful
Always couteous and helpful
By Patricia C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 885 reviews with 5 stars · Clear filters
Always couteous and helpful
By Patricia C.
Setting up the hearing aid worked. The service person was great
By Jay G.
I was pretty apprehensive about getting prescription grade hearing aids online! I did a lot of research and found Direct Hearing. I wanted music quality aids so the set me up. They arrived, I wore them for a weak. Made an online appointment to get them set up, and it went so smooth. I am hearing sound frequencies that I haven't heard for a long time! I would definitely do it again! Chris Adams and Will Russell are great reps for Direct Hearing! Thanks again!
By Scott K.
Don't be afraid of online purchase with these guys. Great service on adjustments and repairs. Thank you
By Mark H.
Cynthia quickly diagnosed my hearing aid issue and had the problem resolved within minutes.
By Susan
Service and delivery was great.
By Curtis E.
I was a little hesitant about buying hearing aids on line but Trey in sales answered all my questions and made the purchasing process quick and easy. My hearing specialist Will was great. He made the adjustment process comfortable and explained everything about my hearing aids. I would definitely recommend Direct Hearing, their prices and customer service are the best!
By Tammy
Problem solved immediately. Expert customer service.
By Gary