AsdadirectReviews of direct.asda.com

Delivery was delayed, tracking updates were not clear.

Good price for a Russell Hobbs microwave, unfortunately, it arrived damaged (with a large dent on the side). I returned it to my local ASDA store, and ordered another. I picked up a replacement a week later, unpacked it, and found another slight dent on the corner. As it was going into a cupboard and not visible, I accepted it. However, this raises the question: who are the people handling these goods? They must be very clumsy or just don't care.

Managed to get the Christmas presents I needed. Arrived in my local store the following day. Quick convenient pick up.

Ordered an air fryer for next day delivery as it was for a gift today.Received message today to say won’t be delivered and have refunded delivery charge. Said they would keep in touch. Air fryer no use now as have had to go and buy another gift. Phoned only to be told can’t cancel order and when it finally arrives I must either reject it or take it back to Asda. Nearest one miles away. I’m 80 years old and online is the way for me. Goodness knows how I’m supposed to return it. Never again!!!

Bought a daewoo 16l dehumidifier, first item they sent was broken behind the water tank, had it sent back, got a replacement sent and again broken in the same place but even worse that the first one. These idiots are on purpose sending broken items. I got pictures for proof.

Hiding reviews ? Bedding I purchased shows 13 reviews on Google (under 3 stars) but on Asda website there are none and won’t allow me to write one! Tried to post it in the questions which was denied twice. The bedding quality is absolutely terrible I’ve never received anything so bad and I won’t be using it. It is rough and see through. Will never be buying bedding from them again in future. For reference it is the black frill duvet set they currently have on sale. Do not buy.

Absolutely shocking! 3 out of 4 orders cancelled as no stock! Why advertise it !

Paid 4.50 extra for next day delivery needed urgently for school uniforms. Didn't arrive and still waiting.. customer service is poor to get through no luck