Great shopping experience
I had trouble ordering the perfume online and an agent resolved the problem. I got the package on time and in great shape
By Customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10,432 reviews with 5 stars · Clear filters
I had trouble ordering the perfume online and an agent resolved the problem. I got the package on time and in great shape
By Customer
always pleased to purchase with diors.com
By Customer
Fast shipping and impeccable packaging. Makes you feel special. Really beautiful presentation. I also love getting to pick samples to go with my order. Great way to try new scents. I'm now obsessed with J'Adore.
By Kerri A.
Quick delivery, beautiful packaging, and great product!
By C. S.
excellent! I really like my new lipsticks.
By Customer L.
Received my order very quickly and the correct items were sent. I have been looking for the perfume for several years and I am very pleased wirh the service. I will be ordering again. Also received a few free samples of their products but have not tried them yet! Nice surprise!
By Peggy D.
Love Dior lipstick! ordered on line because I don’t live near product ( in northern NY) Presentation amazing Thank you, made me feel special ❤️
By Jill R.
Over and above expectations---beautiful box-wrapped perfectly. Going forward I will only order my Dior products straight from them.
By REGINA