Never received
Never received. Please let me know. Thanks
By Coster W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
Never received. Please let me know. Thanks
By Coster W.
I never get my makeup
By Arceo L.
I did not receive a order confirmation until almost a week and a half after I ordered my item. When I emailed HR I never received a reply only, finally, my order confirmation letting me know my item would arrive in TWO WEEKS
By Patterson J.
order got canceled due to items out of stock. Clearly your website should be built in a better way technically. And I cannot even find info about the canceled orders on your website.
By Jason
Paid for over night received a week later !
By Pennix I.
My order was incomplete
By Gavilanes L.
I called to see why my order was taking almost two weeks for a perfume, the lady in customer service said she was going to see what she can do for me and never called me back! worse customer service ever encountered specially in the holiday season
By Milan T.
Order took longer than expected to process, as well as for shipping.
By Richa P.