Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10,432 reviews with 5 stars · Clear filters
Every single time I order product from Dior.com, my expectations are always surpassed and with free shipping, there is absolutely no reason to purchase any Dior product from a a local retailer when I can order my makeup products and they are delivered directly to my home, always in stock and always with free shipping. Dior, please keep up the EXCEPTIONAL work!
By Baylee R.
Fast shipping and the packaging was excellent surprise!!!
By Hadea K.
I received my order quickly and nicely packaged
By K. C.
Perfume was neatly packed and sealed. Arrived on time.
By Customer
Everything was packaged beautifully and was timely. Great quality products.
By T B.
**No concerns of knockoffs**, so glad you are still around. I love the lily of the valley smell, My Wife Loves it but when Delta Airline took it off duty free I was told they stoped making it. I flew for Delta on International routes and all ways brought it home 3 for the ladies. My girls Loved this smell in their teens and still do in their 30's, My Mother also loves it 66 years of use it one family. People thought they stoped making it but were requirement to remove two chemicals for medical concerns. IT still smells get and I hope it will be around for a long time.
By Robert H. G.
Beautiful quality products that never disappoint. They are wrapped exquisitely, as if each is a special gift.
By Cynthi
I adore Dior products, but had never purchased one of their items from the online store before. I absolutely swooned upon opening my package upon its arrival! The box was beautifully decorated with a tied Dior ribbon, and inside, there were a few pretty envelopes with the logo embellished on each one. My product was wrapped carefully with Dior gift tissue, and also included a lovely little gray drawstring Dior bag! That was a seeet surprise. :-) My favourite brand does an amazing job at presentation, and I couldn’t be more happy with the experience. Tracking was easy to use via their website, too!
By Sophie M.
