Excellent packaging
Excellent packaging! Delivery was on time. Thank you for beautiful samples as well!
By Zainab R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10,432 reviews with 5 stars · Clear filters
Excellent packaging! Delivery was on time. Thank you for beautiful samples as well!
By Zainab R.
The packaging was exquisite, the scent lovely, and the sample facial cream sold me on the product! Notably, however, I did not receive additional sample perfumes, as indicated on the site.
By Tammy
Christian Dior has been a staple for me most of my life. The website is easy and order comes quickly in a beautiful box! Love all products. The double rouge lipstick is one of my favs but can only get online.
By Marg D.
Love the product—Creme Abricot. And, the packaging was just beautiful! Made me feel special and put a smile on my face on a dreary, freezing Winter day. Thank you
By Patty
I placed an online order for a bottle of perfume to be shipped and delivered as a surprise gift. Package tracking for the UPS carrier was perfectly user-friendly, the package arrived with no issue, and the recipient reported feeling like a princess while opening the packaging that held both the complimentary samples and the perfume bottle, stating that she had never seen something wrapped so elegantly.
By Joshua
I would recommend the company to anyone. The packaging is beautiful. My only concern was an additional charge that was pending on my account and was released after 3 weeks. I was not notified that this was done when purchasing. Other than that great service and quick delivery
By Customer
I love love love my foundation. And the package it was sent in was very classy and pretty
By Bev Welch C.
Excellent customer service - there were additionally no issues with online ordering, shipping and handling. We received product in time as mentioned.
By Customer