Very supportive
Very supportive. Excellent product response and customer service.
By Bob R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10,432 reviews with 5 stars · Clear filters
Very supportive. Excellent product response and customer service.
By Bob R.
The shipping time, the packaging and the item ordered were all impeccable. I’ve spent more money on other brands and have never experienced a service similar to that of Dior. Opening a package has never felt more rewarding, and the product is amazing!
By Customer
No problems.
By Customer
Its perfect. DIOR nude foundation is light and spreads evenly.
By Customer
I love this bright purple mascara. The color is gorgeous, and the consistency is perfect to customize whether I want a thin layer or thick, bushy lashes. My only complaint, and it’s a strong one: the packaging, it was kind of shocking and totally unnecessary: there was a 8-10 inch box, inside of the mailing box, that was wrapped in ribbon with Dior accents. Inside of that we’re multiple layers of accordion tissue with the mascara inside. This was a really beautiful display, but I couldn’t help but feel that it was unbelievably wasteful as I immediately threw it away. I would have been happier if it had come in a mailing envelope :)
By Holly
Beautiful packaging, product great. Felt like a present to myself!
By Patricia
Excellent customer service!
By Terri
Absolutely love my nail polish!! Service was great!
By Customer