It’s been more than a week and I still…
It’s been more than a week and I still have not received my perfume.
By Young J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
It’s been more than a week and I still have not received my perfume.
By Young J.
Made mistakes with my address 3 days contacted with them they can’t do anything
By Atya A.
Cheat Dior .com. I will never order again, I order lip glow got miniature ringer Dior 999 is missing , I call customer service still not give me and I can not return it. Every one should be careful about this
By Huang Y.
The website is terrible!
By Rachel
No confirmation after order complete. Charge twice. Two weeks waiting. It is worsted experience!!!
By Lena
Terrible UI, I haven’t get any email confirmation for my order. It’s been one week
By LIU Y.
Because when I open my lipstick it was broken!!!!!
By Zhang C.
I ordered an item because I wanted a complementary gift, but they changed the complementary gift and they sent the items to the wrong address.
By Alina