Love the packaging and presentation of …
Love the packaging and presentation of the products.
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
Love the packaging and presentation of the products.
By Customer
Hi, I got my orders and I'm satisfied for the packaging and the wrapping. But I didn't like they deleted one of my orders after a few days, as it was a limited product that I don't find it anymore. They said for security reasons, to protect me, but if it were true, they shouldn't send me any order then. Maybe they run out of that product online and found an excuse.
By Laura
Delicated packaging. I really like the products I bought.
By Bowen
I love how Dior packages their products. I have also loved the products I've bought. They are a bit out of my price range, but some things are worth the price.
By Karen
Very good service and the cosmetic products I ordered were excellent. They were a little pricey though.
By Liza
Product was delivered and wrapped perfectly. And I am so happy with my purchase. The website was easy to use and I was able to create an account for future use. Thanks
By Ray
The reason I am giving 4 stars is because I ordered an eyeliner, which came in a huge paper box, wrapped in a huge amount o paper tissue and lots of paper waste. It's not necessary. We need to worry about the environment as well. Thanks
By Customer
I'm disappointed that Dior no longer sells the Dior Bronze Auto-Bronzant Self-tanning Creme Gel Natural Glow (Visage/Face). The replacement Dior Bronze Self-tanning Jelly Gradual Sublime Glow has a strong scent, doesn't have the same beautiful color, and takes a while to show up. I've worn the Auto-Bronzant (visage/face) for years and always got compliments. I plan to order Lancome's Flash Bronzer. May switch back to that.
By Glenda