Dior USReviews of dior-us.com

My parcel has not been received

Never received my package and now the refund is delayed

Still no delivery ! Ordered foundation on March 6th! No explanation, no mail, nothing

i still have not received my delivery, ups seems to have lost my package . I sent an e-mail to DIOR and never received a reply

I ordered An order of 4 bottles of eau de sauvage after shave cream from your web site. this order was processed quickly and incorrectly and sauvage was sent. i called all over your sites in paris and london and no one would send it to me. glad to send me wrong stuff hurriedly but not to really help me, solve this issue, paris has this greagt after shave, thanks, fbb

The website keep loading when I place the order online. And I didn't receive the confirmation email immediately. I thought the order was failed and recorded again. The truth is each order I placed are successful. I was charged four times for one same product and have to pay the return fee by myself. :thumb down

I placed an order, received a confirmation and then the day before my order was delivered to me, I was emailed that one of my 2 items was cancelled as they were out of stock. I attempted to call Dior to cancel the order but no one was available to take my call and the voice mail box was full, so Dior hung up on me. I then sent an email stating I wanted to cancel the order but it was too late then as it was on the truck to be delivered to me that day. And now Dior says I have to wait 7-10 business days for my credit card to be credited for the item That I was charged for but did not receive. So unprofessional and surprising from a global company like Dior. Very disappointing!

Where is my order? PayPal shows a payment, but it hasn’t even been acknowledged by Dior - a week after placing it. And then you ask for a rating....