We wait for our order more than 2 weeks…
We wait for our order more than 2 weeks will never order again from Dior !!
By Cohen Avraham A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
We wait for our order more than 2 weeks will never order again from Dior !!
By Cohen Avraham A.
Have not received it yet!
By Margaret S.
Worst customer service. Still haven’t received a next day air package after 12 days
By Goodman M.
I once approached a Dior Menswear store to try on some suits. My intention was not to purchase anything, just try on the styles and the salesperson understood this. To explain my needs I told the salesperson, "the problem that i face often with - He cut me mid-sentence and said "This is Dior, we don't have problems here". This experience let me leave with a bad taste. I strongly advice all those who are reading this post that if you go to a Dior store don't leave without purchasing something otherwise you might face similar rudeness from the salespeople.
By Varun G.
You deserve no stars from me. My order has still not shipped after several weeks and even after two calls, I still have no answers. You have charged me for the items I ordered, which I consider egregious.
By Marcioni S.
Still haven’t received my product
By Lynnda J.
I have not received the product I paid for.
By customer
Put two day shipping and still didn’t receive my order
By Ritter J.