She said she likes it
She said she likes it
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
She said she likes it
By Customer
Easy to purchase items online, pretty neat option for gift purchase... the only thing I missed is to have more perfume samplers. Also, I wish Dior starts selling boutique items online.... other than that I love their products 😊
By Customer
Very nice job
By Customer
The product and pricing are sufficient. I also very much appreciate the add-ons to certain deal. However, the website ordering system is not user-friendly. Frequently, I have to log-out and back on to complete the order.
By Josh
Very Pleased
By JerryLynne
Love the product but it took forever (weeks) to get my lipstick. Would have given 5 stars if the delivery time was comparable to other companies in 2018.
By Marti
The complimentary gift packaging is top-notch, but my attitude toward the quality and luxury of Dior makeup products has faded to 'lukewarm'. I still use some of their products as staples (e.g. lash primer, brow styler). However, I should be able to use the sample lash primer more than once, but the wand broke off *in the bottle*, rendering it useless after one use. This happened to me *twice*. Dior - If you can't package your products to befit the quality, then don't market the product at all. You will end up with angry customers who tell others not to purchase Dior because they are a waste of money. I'm pretty sure that's worse than having no customers.
By Christina in A.
The product and packaging was beautiful. I would have given 5 stars if not for the excessive packaging. It seemed wasteful and not environmentally friendly.
By Customer