Love the lip gloss
Love the lip gloss! I have trouble signing in . Always have to sign in as a guest.
By Deanna A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
Love the lip gloss! I have trouble signing in . Always have to sign in as a guest.
By Deanna A.
The red felt tip liner was /is great fast delivery & free. The other pen eye liner pearly bronze seems dried up. hard to get it to dry a line without going over it more than once 2,3,4+ times. The red is good.
By Customer
I couldn't tell when my online order was going to be ready or delivered. The confirmation page was very vauge and there was no option to track it. Made me nervous as a first time online orderer with Dior. The product itself is fabulous and the packaging and little samples it came with was wonderful! So happy with my order! :-)
By Patricia
Only positive surprises with this purchase. Packaging surpassed my expectations! (Foundation formula could have been better... a bit drying / texture enhancing and would have been better sans fragrance; but I expected this due to reviews read prior, and the olive shade range was absolutely perfect) They did miss an opportunity to send more samples... I probably would have been tempted to make further purchases given the chance to sample other products (especially mascara and/or lip products that can't be sampled hygienically in store). Overall it was positive online shopping experience, definitely wouldn't hesitate to buy from again or recommend to a friend.
By Autumn
My experience is what I expected from a retail business.
By Mike M.
The purchase was easy, shipping fas and and the samples were great. Unfortunately, I accidentally ordered the wrong thing. I didn't realize there were 2 different versions of Dior Sauvage and when I typed it in the search bar, I only recall one showing up, though I may be wrong. I ordered the perfume rather than the toilette. It was my mistake, nothing on Dior's part.
By Customer
Prompt service and delivery. Will have preferred sampling the product first in store.
By Customer
Too much packaging. Wrapped beautifully but it just went into recycling. I believe Dior is up scale. You needn’t scream it with you packaging. It is a good product. I’m happy. But the gorgeous box just fills the bin.
By Catherine