Very good
Very good, but when you swap color selection on lips, the colors on models don't change...would like to see that instead of ordering and hoping the color is right or looking for a youtube video of swatches.
By Renee
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
Very good, but when you swap color selection on lips, the colors on models don't change...would like to see that instead of ordering and hoping the color is right or looking for a youtube video of swatches.
By Renee
Package was received in good condition. Complementary items received was a little disappointed. I prefer miniature vs. a slab of color on a cardboard.
By customer
I really like what I got from your company first time ordering from you I got the product Dior sauvage it was really good so was the other to product I got for free the sample and the mini bottle of sauvage
By Robert J.
The order came and was beautiful. The foundation I chose was too dark, so I took it to Dillard’s to exchange. They wouldn’t so I bought the correct shade.
By customer
Hi! Love your product. Eye cream. It's great. I wish, however, that the packaging was less. Too much waste and it took me along time to get into it. Love all the samples, thank you, but again, in this day and age, I appreciate less packaging waste. Best! Alyssa
By Alyssa
I didn’t get my shipment notification until after I received my package.
By Mrs P.
Very easy to deal with customer service
By customer
I didn’t give five star due to no confirmation email sent after order is placed. Other than that, the experience is great with browsing and ordering
By customer