It came
UPDATE: Nevermind it came. Packaged nicely. Good samples. But like I said, awful transaction experience. Stole my money, never mailed my item. No confirmation, no shipping, no tracking email.
By Werth S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
UPDATE: Nevermind it came. Packaged nicely. Good samples. But like I said, awful transaction experience. Stole my money, never mailed my item. No confirmation, no shipping, no tracking email.
By Werth S.
Great product as expected only complaint is the packaging. It was an exaggerated large box for just a small nail polish and a sample gift. I found it extremely wasteful
By Michelle G.
I could not get a defective product replaced. Dior products are fantastic. Customer Service is good, unfortunate that I could not get a replacement product however. 4 stars.
By Pat B.
This product does smooth out some of the imperfections. However, I was looking for something to replace the now-discontinued tinted moisturizer. This new product I bought doesn’t have enough tint to make a difference on my skin. Please bring back the tinted moisturizer, Dior!
By Barnes S.
Only issue is I didn’t know when my order shipped and, as result, couldn’t track it. Otherwise, no complaints.
By devine P.
The order arrived on time. However, there was no shipping notification (with tracking number) to let me know the order had shipped. But it was delivered and I am happy with the excellent packaging and the product.
By AWONIYI S.
The absolute best lip plumper on the planet!
By Lawton K.
Package came quickly. Beautiful presentation! The only thing I would critique would be the rather finicky and tricky check out on their website.
By Michael G.