Shipment takes toooooo long
Shipment takes toooooo long! (2weeks) Other than that, everything else is great.
By Situ J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
Shipment takes toooooo long! (2weeks) Other than that, everything else is great.
By Situ J.
Received the product in good condition, but the packaging was near impossible to open. I could not locate anywhere on the outside how to open the box. It appeared concealed on all sides. Very frustrating. That was my only complaint. Otherwise, very happy to receive the wonderful Creme Apricot.
By Pamela
Great product, my wife loved the J'Adore perfume!! Just wish you had faster shipping.
By D M.
I am very pleased with the product itself. However, I feel that, with Planet Earth in mind, packaging could be minimized and reduced.
By Martha
Nice packaging
By Action J.
My son, already had one bottle, but didn't mind receiving a second. I was disappointed that it didn't arrive for Christmas. But as long as he's happy, I'm good. My favorite is Jadore. Thank you for your fragrances. I also brought Salvage in the Fist for my dad for Christmas.
By PW
I wanted to include the 2020 holiday lipstick in my gift package to my sister in law. But the website said it was temporarily unavailable. So I called & asked when it was due back in. The consultant advised that it would be back in stock the Thursday before Christmas & because I was placing an order they would express mail it in time for Christmas. So Thursday comes and I call to order it and was told by another consultant that it wasn’t available & I should never have been told that it would be. So if the 2020 Holiday Special isn’t available for the holidays when will it be?
By Robert
I was surprised the processing of my order took days
By Palmer G.