Didn’t get the gift wrap I wanted
Didn’t get the gift wrap I wanted
By McCord A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
Didn’t get the gift wrap I wanted
By McCord A.
you have not delivered yet over 7 dsys...no tracking available
By CZYZEWSKI Y.
I was supposed to receive a gift box and never did !!
By Mohammad
I sent an e-mail requesting my order be canceled because it was a duplicate order. Never heard back from the company and received both orders.
By Nesti P.
The payment system broke all the time.
By customer
by accident I submitted my order without checking yet, I called customer service right away after that within 30 mins , but they said I CAN NOT cancel it.The only way I can do is return it after receiving it . when I got it They don’t give me any labor shipping, I emailed customer service and they said ” it NOT PROVIDE RETURN LABELS “ . Ups charged me $11 for shipping fee. I feel really upset set about it.
By Nguyen N.
Did not get email with tracking number and when it will ship
By Youngji
That dior is trash I got the wrong on too it smell fake as hell I spent 145 on that product & it last for 2 mins I’m pissed
By Young R.