Dior USReviews of dior-us.com

not solve my issue

The lipstick is gorgeous, color is so beautiful, and the case looks amazing. Delivery was fast. But the tip of the lipstick was smudged a little bit, I was supposed to be a gif for my sis and now I don’t know. I’d order a replacement, but it seems that they’re out of stock.

No details for placed order. Some functionality doesn't work.

They charged me money before they shipped out my order.

What a tremendous waste of materials to mail! If you stop the automatic gift box and almost-impossible to open mailing box you could reduce our costs significantly let bottle. Who designed the machine grey mailing box with no obvious flap to open? Door is overly impressed with themselves and out of touch with the reality of recycling. This is 2020 now. Stop the waste!!! All you need is a sturdy envelope and bubble wrap.

Well my experience was good but I have yet to receive the shipment information on the second time order for my mascara. Ivette said the original would be credited and charged me for a new one and gave me complimentary over night shipping. The only email I have is that my order is still processing. Very frustrated with this transaction. UPS says you do not allow delivery to access point and automatically require return shipping if no ones home; ivette said that was not the case that you NEVER recall shipments. Yet here I am $80 in the hole for two mascaras and no product. I wish my local departments store stocked it but they don’t.

I want to return.But it is not free. So I give up. The product is not like the presidention on the website. I am so disappointed.

There’s no order confirmation or shipping confirmation. So outdated and worrisome for the buyer.