I really like the perfume
I really like the perfume, l will recommend for everyone
By ntiamoah S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 515 reviews with 3 stars · Clear filters
I really like the perfume, l will recommend for everyone
By ntiamoah S.
The products are great as usually. I just think shipping could be faster.
By Neumeyer N.
Delivery time
By customer
Honestly, for the Dior brand being so highly recommended I guess I was disappointed that they don't offer anything above or beyond when comparing to say..Ulta. I could have just as easily ordered from there and received the same shipping speed, the same exact cologne, gift wrapping but ALSO a free gorgeous plush womens robe or chenille throw blanket. I guess I would've expected better customer satisfaction and service besides just mediocre.
By Christine N.
The product was delivered 2 days after the original day, but the product is excellent
By Sardina S.
Very expensive!
By Kupershteyn G.
Poor updates on shipment progress.
By Garcia, A.
I just received my package on 12/23. Let me explain....I ordered on 12/16 and given shipping options of free shipping,arrive by 12/25, OR pay 9.95 and receive 2 day shipping. So, I paid the extra $10 for 2 day shipping and got my package at the end of the seventh day!!! If this is the place to ask for a shipping refund , please let me know or email me with instructions. Thanks
By Vance L.