You did fine considering the Covid…
You did fine considering the Covid circumstances. Delivery was slower than I had hoped but products arrived and I am happy with them. Would order again directly from you for any Dior products.
By Katie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 765 reviews with 4 stars · Clear filters
You did fine considering the Covid circumstances. Delivery was slower than I had hoped but products arrived and I am happy with them. Would order again directly from you for any Dior products.
By Katie
Dior charge me and then refunded me for my purchase, causing me to think that my order was cancelled. So, I reordered my products. Without any message/email/notification, my card was charge again for my prior order. This is unacceptable. However, there was no fault with the products.
By Hannah
I would love to get tracking info when my purchase shipped so I could follow it and know when to expect it.
By Customer in M.
Great perfume! Great packaging! Great service! I will be ordering from Dior again!
By Jessica
Got my lipstick..correct shade thank you..another sample would have been nice.like mascara or skin care.
By Janosko A.
I loved every product that I purchased, but I don’t like the fact that they didn’t give me the option to choose how I wanted my items to be packaged. I didn’t spend X amount of money for my packages to arrive in a plastic bag. Come on Dior you can do better!
By Heidy
Good product but expensive for what you get. Happy with the Pink 001 color but it is difficult to pick the right color for yourself online. It is smooth to put on. Needs reapplied after eating and drinking.
By Elizabeth
Huge cardboard box for two eyebrow pens that can fit in a standard envelope
By Perry M.