Waste
Product looks great. It came in a box that was 8x8 with all kinds of bubble , etc. My product would be 50% less without outvall the useless and wasteful packaging
By Mcshane K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 463 reviews with 2 stars · Clear filters
Product looks great. It came in a box that was 8x8 with all kinds of bubble , etc. My product would be 50% less without outvall the useless and wasteful packaging
By Mcshane K.
Item was poorly handled an complementary Items were broken
By Chase M.
Took a long time to arrive. Poorly packaged. Truly disappointed.
By Lane
As of today 4/26/2020, 3 weeks after I ordered, i still have NOT receive the items. Where are my items Dior?
By Nguyen L.
It takes three weeks before they are shipped to me and there was no communication to tell me that it will take that long. I thought I have placed a wrong order
By Wong S.
First, I waited an extremely long time for my product.. After, waiting almost a month, I was disappointed on the size of the primer... I paid $36.00 for basically a travel size primer.. The primer isn't cracked up to what everyone seemed it would be... I was suppose to receive 2 samples of other products that Dior offers but never received them..
By Collins K.
I could understand that the shipment was delayed due to the coronavirus outbreak, but when the order included the gift wrapping, which was not available when the delivery arrived. This is very disappointing.
By Lam K.
This was a gift for my girlfriend I asked if the products cone in the gift box, and you confirmed. The product came in a regular box, the “free samples” broken everywhere inside the brown box, pieces of glass, the product box was wet, damaged, terrible presentation for a gift of course. So, no samples, and dirty.
By Chambers F.