The packaging was so excessive for a…
The packaging was so excessive for a bottle of nail polish - not so green. Otherwise all good.
By Alex
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 463 reviews with 2 stars · Clear filters
The packaging was so excessive for a bottle of nail polish - not so green. Otherwise all good.
By Alex
Samples didn’t ship.
By Patty
Hard to hear respond, send so many e-mail still no one get back to me.
By WSY_B
Last time was not the best packaging at all. All the items were scattered in the box without any dior box or anything to protect the products which was very disappointing. In addition it takes one week to be delivered. I am not satisfied at all Neri Omar
By Neri O.
Slow shipping or should i say took a long time to ship - once shipped arrived fast so it’s them not a shipping company On the top of that plastic on one of the products was broken ( box was perfect but plastic on the spray Bottle was broken) had to glue it with super glue-working but not happy at the end Called once to check on the status of the shipment- customer service was rude!!!
By Vladimir
I did not recieve the gift samples I was promised with my order.
By Markusic J.
We Received Our Package After The Expected Time & There Wasn't Any Gift Wrapping. The Card For My Husband Had The Wrong Name On It.
By Morris K.
Poorly packaged, slow shipping/ order processing
By Yael