I never got my package
I never got my package
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
I never got my package
By customer
They select and receive orders.
By customer
Nobody helped me wity my missing order. Had bad experience with my order
By customer
My order was canceled because they do not deliver to PO boxes. Its unfortunate because not many trust the address we live in, and many only send things to po boxes for safety purposes. When i expressed this to the customer service rep that called me informing me that my order had been cancelled i was told that “we do apologize however we can not send to po boxes”. So thanks dior for ruining the opportunity to purchase a perfume that my mother really wanted for Mothers day.
By Customer
Hello. I tried to make a purchase and it was not posible. Muy credic Card is international and nobady told me about that. Now I have the money hold
By Customer
cancelled my order without a reason. wasted my time!
By customer
Very disappointed from your site
By customer
I did not receive my order
By Customer