Dior USReviews of dior-us.com

I orded the new formular Of Dior pump mascara because one of your reviewers suggested it was Less clumpy. The one I received did not have NEW on the box as pictured on line. Incorrect product was shipped.

Alerted by email to flash sale on product. Charged full price. Unacceptable experience.

Sadly, Dior cancelled my order a day or so after accepting it. I don’t know why Dior advertises products that they cannot produce to the buying customer. On the plus side; Dior was very prompt in deleting the charges from my credit card and that counts toward their integrity if not their product availability.

My shipping address is in the United States. However, I have never successfully ordered anything from Dior US website since it doesn’t accept international card:(

Order was canceled and they did not notify me. I kept waiting and waiting for my order to be fulfilled.

They denied the purchase and did not explain the reason behind it.

I received my box leaking and the purfume smells so loud. I didn’t even waste my time to open the box I just know that something is broken. I don’t know who to blame Dior or UPS but what I do know I paid a lot of money for something broken and I’m out of my money. :(

I made an order. Several hours later received a phone call to inform with a question if I made a duplicate, double order.... because that’s what their system was showing. I confirmed making only one order after which I inquired if my overnight shipping that I requested and paid for will still happen, I was informed if all is processed before noon I would have my order the following day . A day later after my delivery was supposed to take place I checked my emails and I was informed that my order was completely canceled. I made a phone call to inquire I was told her there was a computer glitch. I will never order from them again