Dior USReviews of dior-us.com

I didnt get the three samples i selected with my order

I ordered a scarf on US site on 19th to be delivered by 21th, but did not receive any confirmation emails even though I can see my invoice on site. Furthermore it is not user-friendly to contact Customer Service. I don't think the quality of order processing is as good as products themselves.

I ordered this item on 10/20 for delivery on 10/23 and it has yet to be delivered. I have not received a confirmation and yet the transaction appears on my credit card.

Always above expectations!! Thank you!!

Checkout process was glitchy. Website has issues. Will not be ordering from this site again.

been over a week since I made a purchase from Dior online. Still waiting on my package that ups said was delivered at my door but it wasn't. called and lodged a formal complaint which they said would take 8 days. I should have had a response of Friday October 18th. its now Sunday and I still haven't received a response.

My order is disappeared but PayPal shows my payment. I can’t use any proper words to express how angry I am.

My order was sent to my old address even though my new address was updated. Now I have to wait two weeks for the case to be concluded. Seriously. Extremely bad customer service. Helen Tomlinson