Their customer service took forever to…
Their customer service took forever to get on the phone and their shipment was always delayed there is no one day shipment the customer service sucks I want my money back
By A D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,546 reviews with 1 star · Clear filters
Their customer service took forever to get on the phone and their shipment was always delayed there is no one day shipment the customer service sucks I want my money back
By A D.
The nectar water I bought at the event a few days ago should be given a lot of gifts. After I received it, there were only two small perfumes. Many gifts were not given, and I couldn’t find the after-sales service phone. No integrity at all
By Guo L.
I never got my package even though ups said it was delivered. $50 down the drain.
By Jason
My shipment keeps delay and still not received yet.
By P.t
My order was stolen from the Dior Box left on my front porch. I called Dior they said someone will be in touch with me in ten days.i never heard from anyone I’m still waiting but from now on I will only go to the store never on line again. I never heard anything nor did I receive my purchase. Could a company with that name be so careless. Concetta Gizze
By Gizze C.
Did not receive gift after entering code, called customer service to put code in manually, still did not receive the gift. My order #2360188 Gift code is SDMOON20
By Chen J.
The last 2 orders I placed with dior the samples I were to receive did not arrive.
By DAB
NO ONE HAS RESPONDEDTO MY QUESTION AND YET YOU ASK FOR FEEDBACK. LOUSY IS TOO GOOD ADESCRIPTION OF YOUR SERVICE!
By Gillingham T.