Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
12 reviews
Dimples HairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1968, we’ve been handcrafting high-quality wigs and toppers to support women through hair loss, offering comfort, realism, and expert care every step of the way. Founded in Manchester, England, Dimples remains a family-run business with locations in the UK and the United States. From design to delivery, everything we do is guided by compassion, craftsmanship, and a commitment to helping women feel confident in their own way.
Dimples Hair (dimpleshair.com) has 12 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2 reviews with 1 star · Clear filters
No response from Dimples Hair despite my many attempts and even completing their return form on the day after I received my shipment. The product is not as advertised and definitely not worth the price.
By S K.
I was told I was buying a new hair wig, however it was used. The hair is very dry, coarse, and damaged, with noticeable tangling and frizz. It does not have the soft, healthy texture a new wig would have.
By My Wig N.
Response from Dimples Hair· Sep 4, 2026
Hi Maria, we're sorry to hear this. That's not the experience we want anyone to have with us. We take the quality and hygiene of our products very seriously. As a small business, every single wig is meticulously inspected and hand-packed directly by our ownership team to guarantee it leaves our facility in 100% brand-new, pristine condition. Per our email communication, we have already requested that you return the item so our quality assurance team can inspect the unit against our fulfillment logs, weight records, and original packaging. Once the package is received and thoroughly evaluated, we will update you on the status of your request. Thank you.
