Had issues with setup
Had issues with setup. Contacted help and no follow up. After repeating steps to fix issue, gave up on product.
By Charles A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DIMO helps you make better choices and save money by unlocking the information your car collects automatically. Whether it's checking oil levels, knowing how much your car is worth, or getting personalized insurance rates, DIMO puts your car's data to work for you. Just plug in your DIMO device or download the free app if your car is already connected, and start getting the most out of your car. We have “connected” everything - watches, doorbells, even refrigerators. But what about the computer on wheels that we use every day? Your car collects valuable information that’s used by manufacturers, dealers, and mechanics. Now, you can see that same data, real-time in a simple, easy-to-use app. Plus get added features like privacy-protected GPS and keyless entry while earning $DIMO rewards along the way. With DIMO, almost any car can be a “smart” car.
DIMO (dimo.zone) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 38 reviews with 1 star · Clear filters
Had issues with setup. Contacted help and no follow up. After repeating steps to fix issue, gave up on product.
By Charles A.
Miner does not reconnect properly after ignition is turned off, so I have to manually disconnect and reconnect miner to OBDII connecter otherwise I dont receiver tokens every week. Support was not able to fix the issue since november 2022.
By Jean-Francois G.
Bought the DIMO system for my vehicle and app mentioned that it's not compatible and could not connect after th upgrade your organization did. I earned 22000 DIMO and they were not honored as rewards when upgrade was made.
By Enrique M.
I never got my 50 DIMO Tokens as promised when i signed up.
By MM
Response from DIMO· Jul 5, 2023
Hey there MM, Thank you so much for your feedback, It looks like you have not fully completed your onboarding process, so you did not get your referral bonus. If you could please reach out to [email protected] we can help get you connected.
I have 2 dimo devices and all the weeks is paying less
By Miguel C.
Response from DIMO· Jun 13, 2023
Hey there Miguel, Your feedback is truly appreciated, You can read more on how DIMO tokenomics work here -> https://docs.dimo.zone/overview/dimotoken/earning-dimo-tokens and here https://docs.dimo.zone/governance/dip2 Thank you, DIMO
I am still getting error message connecting to the DIMO equipment. I reached out to customer service several times but the issue is not yet resolved
By Demelash A.
Response from DIMO· Jun 9, 2023
Hey there Demelash, I took a look at your customer service history and I see the last time you wrote in was December, could you please email [email protected] and we can help you out.