Digital ZakkaReviews of digitalzakka.com

1317 Edgewater Dr #4653, Orlando,, Orlando, Florida

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4.2/ 5

Great

104 reviews

Digital Zakka4.2Great

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About Digital Zakka

Digital Zakka is an online shopping platform specializing in electronic products, with a strong focus on DIY electronics tools. Our warehouse is strategically located in China, enabling us to efficiently serve our primary markets in Europe and America. We are committed to offering a wide range of high-quality electronic components and gadgets to enthusiasts and professionals alike. Our goal is to empower our customers by providing the tools and resources they need to bring their innovative projects to life. At Digital Zakka, we pride ourselves on our extensive collection of electronic products, competitive prices, and our dedication to customer satisfaction. Join us on your next DIY project journey, and explore the endless possibilities that our products can offer.

Digital Zakka (digitalzakka.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: digitalzakka.com
Website: digitalzakka.com
Category: Appliances & Electronics
Location: Orlando, Florida
Listed on The Fair Hearing: 2026

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Jun 6, 2026

Scammers selling fake goods

I've been searching for Sonoff S55 outdoor sockets and was disappointed that they aren't sold anymore. then i foud this Digital Zakka offering them. I've immediately ordered 2 of them just to see on delivery that they sockets have nothing to do with sonoff, it's just some cheap brand that works with tuya (different chip, different circuit board, different app). Yet when i've contacted them i was told that it's a product of the same factory just without the sonoff printing and if i don't want them i could send them back to a address in Germany. Since there was nothing mentioned about the seller covering the shipping costs i assume that would be up to me and it would pretty much cost as much as the goods themselves. Long sotry short, don't shop there if you don't want to get fake goods. Since i wrote this review i can confirm that i've recieved a full refund, thank you for that. I took the time and contacted Sonoff directly to celrify your calim that it's a sonoff product just without a logo. The answer from Sonoff is: "All SONOFF products are compatible with our official app, eWelink. If you are unable to pair the device with our app, it is not one of our products." So please stop telling people that it is a sonoff product when it clearly isn't.

By Jan M.

Response from Digital Zakka· Jun 7, 2026

Hi Jan, I personally reviewed your order and investigated the case in detail. We would like to clarify the following for transparency: The products you received are genuine SONOFF S55 smart plugs sourced through official manufacturing channels. SONOFF is a Chinese smart home brand, and the units are produced in its own factories. The S55 has undergone hardware revisions over time. The units we shipped correspond to the current production version listed in our store. They use upgraded Wi-Fi chipsets and improved performance, while maintaining full compatibility with Google Home and Amazon Alexa as stated in the product description. The “older version” mentioned appears to be based on a misunderstanding, as the item delivered matches the specifications shown in our listing, not legacy eWeLink-era versions. Your order included two units at $17.99 each, with a 5% discount applied. While the customer paid $4.99 for shipping, we additionally covered the remaining international shipping and EU customs-related costs. After all adjustments, this order was fulfilled below standard margin. For EU orders, returns are processed via our Germany return hub. Although the issue was not caused by us, we still approved a full refund as a one-time goodwill resolution. We remain committed to providing authentic products, accurate listings, and fair customer support. — Digital Zakka