Digital Supply USAReviews of digitalsupplyusa.com

Not really certain how this company works. @ weeks before your item ships. I ordered and 3 weeks later receiced an email saying my shipment should have arrived. Emailed customer service to let them know it has not arrived and asked for a tracking number. Response was that the item was no longer in stock and to wait or cancel the order. Asked for tracking number two additional times and the response was that there was no tracking number and would I like to wait for the items that are 'lost in transit' or cancel the order. I don't think anything was ever shipped and they just hope you will forget you ordered the item after several weeks.

Purchased two iPad Air2 screens for replacement. Their advertisement states 'Lifetime Guarantee'. One screen was DOA and the other died within a week. Contacted support and was told to return the items. After several weeks and numerous attempts at contact was then told the screens arrived damaged, (bogus) and no replacement was issued. They didn't return the 'damaged' screens, and would not communicate further. Obviously a scam. If you have problems with their items which have a lifetime warranty you are SOL.

I ordered a new screen assembly for my iPhone 7 Plus listed on their site as "OEM Refurbished" and the most expensive one they had. The first thing I noticed is that it's clearly not an OEM screen... In a side-by-side comparison w/ the original OEM screen that I'm replacing, it's obvious that this is a cheap knock-off. This wouldn't bother me if the screen worked properly. It doesn't work properly... it's constantly going non-responsive or "freezing." To get it responsive again I have to click the screen off and back on. The phone worked perfectly before this, and the install was meticulous. Their canned response to me was... "it's dust," "it's a damaged ribbon cable," "it's the phone." All of which is BS... The truth is it's this cheap junk that they're advertising as "OEM." They said I could send it back to them (on my dime) for an "evaluation" which will take up to 14 days. This has been a complete waste of my time and money. I HIGHLY recommend spending your money elsewhere.

I can't review the battery I ordered. Digital Supply still hasn't shipped my order. Seems they want keep your money for a month before shipping. I wrote about no shipment after 2 weeks and was told "it's on the way". Check the USPS tracking and all they did was pull a label, no shipment. They are in Georgia, about 6 hours from me on I-75, ordered on June 16 and still not shipped on July 6. Could have got here quicker on a crippled yak!! Stay away. Terrible service.

NEVER RECIVED PAID EXTRA FOR EXPIDIDTED SHIPPING SENT ME TRACKING INFO SENT TO CA NOT MD

This business is a SCAM. Any positive reviews are also not real. I placed an order and was charged. It has been almost 3 weeks and no product. Although, we received numerous emails asking to rate the products we purchased and have not received. They have no customer service support at all. You can only email them. They basically take your money and run. 100% thievery. I am on a mission to shut this place down as they are crooks and liars! How dare you people?

Ordered an item and 10 days later I can't call them or chat. Multi hour delay on responses to find out the part is out of stock. Took the money and never notified the item was out of stock.

Never received product. Customer service miserably and inexcusably slow. The customer service phone number says to use chat to get ahold of a team member right away. The chat feature is just email which they respond to when convenient for them.