Absolutely horrible customer service…
Absolutely horrible customer service with logins. You shouldn't have to pay 25 dollars for a membership and then lose said membership. It's a real shame because ive been using the free ones since 2006. 12/30/24 I canceled my membership through my financial institution. I like how you completely dismissed my ability to login though. Reassures me that your service is no longer needed or deserves support. Excellent customer service be dismissing your customers complaints. Way to prove my point.
By Cameron J.
Response from Digital Blasphemy· Dec 30, 2024
Very sorry I didn't see this review until now. I take customer service very seriously and always respond to folks who email me with questions and concerns. I've looked through all of my emails and do not see a request from you Cameron. My site allows you to reset your password and if for some reason that doesn't work my customer service form is a direct line to me. I see that you canceled your Membership in September 2024 so you were indeed able to log in. Please feel free to contact me if you feel you've been cheated in some way. I haven't remained in business for 25+ years by offering poor customer service! 12-30-24 Like I said, if I had seen a customer service request from you I would have been happy to help. You didn't contact me so there wasn't anything I could do. Sorry for the confusion!